Replacement Policy

We want every purchase from Jango Kidswear to be right the first time. If your order arrives damaged, defective, incorrect, or incomplete, we will assist with a replacement.

Replacement Eligibility

• Replacement requests are accepted for damaged, defective, wrong, or incomplete items.
• Requests should be raised within 7 days of delivery.
• Items that have been used, washed, or altered may not be eligible for replacement.
• Customised or personalised products are evaluated case by case.

How to Raise a Replacement Request

1. Go to your order history in My Orders and select Request Replacement.
2. Fill in the order details and the issue you experienced.
3. Our team will review the request and guide you on the next steps.

Important Note

We do not offer returns or refunds. Our policy is limited to replacements for eligible issues.

Contact Us

For replacement-related queries, contact us at support@jangokids.com or call +91 98765 43210.