Shipping Policy

WHAT ARE OUR SHIPPING RATES?

Our shipping is 100% FREE for delivery across the globe!

 

WHEN WILL WE SHIP YOUR ITEMS?

- All items are subject to a handling period before they are dispatched.

- 99% of orders leave the warehouse within 3-5 days of payment.

- We will notify you by email when your items have been shipped.

 

WHEN WILL YOU RECEIVE YOUR ITEM(S)?

Though most of our products will be delivered within 1 - 3 weeks, please allow up to 4 weeks delivery time as they may be shipping from other countries. 

 

WHERE ARE YOUR ITEMS COMING FROM?

Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, and China.

 

WILL YOUR ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any other questions, please send an email to support@jangokids.com